NHS Receives Chamber Award

NHS Receives Chamber Award

The MyTahlequah Organization Award was presented to Northeastern Health System at the recent Tahlequah Area Chamber of Commerce banquet. NHS has been serving Tahlequah since the 1920s. Each year, the hospital donates supplies, food, and drinks to MyTahlequah. More than 20 representatives from NHS volunteer in the MyTahlequah event each time the biannual occasion takes place. We consider it a privilege to serve our community! Share...
NHS Medic Named Medic of the Year

NHS Medic Named Medic of the Year

NHS Paramedic and EMS Clinical Coordinator, Matthew Young, was recently recognized by the Tahlequah Area Chamber of Commerce as the 2017 Medic of the Year. The award was given at the recent Chamber Banquet, which recognizes leaders in the community. “I am honored to receive the award,” said Young. “I am very thankful to the people that nominated and selected me. I am humbled as well, because I work with some great medics that would be equally deserving of this award.” Having learned to care for others from his mother, Young began his medic career, working in EMS in 1990 and later becoming a paramedic in 1993. “I was literally raised in a nursing home, as my mother was the Director of Nursing at the same facility for nearly 40 years,” said Young. “I was raised to take care of people. In fact, the best part of my job is taking care of people. The Lord put us on Earth to take care of and help one another, and I actually have a job that pays me to do that!” While Young always wanted to become a police officer, a dream later realized, he learned he was destined for the medical field. “Both of my sisters have become nurses and my wife is a nurse practitioner,” said Young. “My mother encouraged me to go to EMT school as I was too young to apply to the police force. I went to EMT school and just kept moving along to the paramedic level. “I love working at NHS and serving the Cherokee county and Tahlequah area. We are a group...
An NHS Family Story – Carla Hayes

An NHS Family Story – Carla Hayes

From Flip Flops to a White Coat Carla Hayes, ARNP If you were to ask me twenty years ago what I would be doing when I got older, the medical field would not have been my answer. Growing up it seemed like I pretty much lived at a hospital. I have a brother who is mentally challenged and suffers from seizures. I also had a niece, Casey who suffered from spina bifida and who lived much of her life in a children’s ward due to complications. At the age of about 15 or so, I decide that I was going to be a special education teacher. I loved going to Special Olympics every year with my brother Chris, and was certain that was what I wanted to be. My senior year of high school I was selected for a special class called teacher cadet. In this class we chose a class to do a teaching internship. We would also be allowed to teach, and do special projects with the students. I choose to do mine with the special education class at the high school. I fell in love with these kids as well as developing a new found respect for the teachers. As I started toward my dream goal of becoming a teacher my life forever changed. I was sitting at a stop light with my six year old niece; we were discussing one of her upcoming surgeries. This surgery was going to be one of the biggest in her life and the risk was high but needed to be done as her organs were growing but she was...
SMH Enters Management Contract with NHS

SMH Enters Management Contract with NHS

Northeastern Health System (NHS), Tahlequah, recently partnered with Sequoyah Memorial Hospital (SMH), Sallisaw, soon to be re-branded as Northeastern Health System Sequoyah. This agreement will maintain the small-town values and community model that patients have come to love and respect. The agreement will have many benefits for both facilities, including the knowledge and experience of Julie Ward, who will serve as NHS Sequoyah’s CEO. Ward brings more than 20 years of rural healthcare experience, having worked at Northeastern Health System since 1995, in which time she earned her CPA and worked her way up to Vice President of Finance. Her ties to Sallisaw and the surrounding communities run deep. She lived right across the street from the hospital, graduated from Northeastern State University, and currently lives in Vian. “I am very excited for this opportunity,” said Ward. “Continuing to remain profitable in today’s environment is the biggest challenge all hospitals face. My heart is in this community and I am excited to bring the knowledge I have gained at NHS to NHS Sequoyah.” With the change in payment plans from Medicare and Medicaid, as well as higher insurance deductibles, many smaller healthcare facilities are finding it difficult to maintain a positive bottom line. Partnering with larger health systems is often a way to continue offering services in rural settings. “We want patients in our surrounding communities to have the best care possible,” said Brian Woodliff, NHS President and CEO. “We can help bring new services and specialties to SMH, while maintaining small–town values that are unique to our management style. This is a win for everyone.” The agreement will...
Stout Named NHS Director of the Year

Stout Named NHS Director of the Year

Northeastern Health System recently named Director of Patient and Public Relations, Erielle Stout, as the 2017 Department Director of the Year. Stout was chosen from among more than 50 qualified directors for her strong work ethic and commitment to the health system, as well as for the results of her work. “Erielle always exemplifies leadership and commitment,” said Executive Vice President and Hospital Administrator, Jim Berry. “She doesn’t look to the left or right to see who is with her. She decides that she is all in and welcomes those who want to work on that task with her. If she’s the only one then she is ok doing it on her own.” One of Stout’s job responsibilities is improving the patient satisfaction, or HCAHPS, scores. Through her work with patients, their family members, and the staff, HCAHPS overall scores at NHS improved by almost 20 percent in the past year and a half. “We believe this increase is a direct result of the changes we made by creating a Public Relations and Patient Satisfaction position, filled by Erielle,” said Berry. “She works closely with all departments throughout the hospital to make sure we are exceeding patient expectations at all times. She makes daily customer service rounds to speak with patients, their family members and staff, in an effort to manage the expectation of care for patients and talking up the various departments reflected on the survey.” Stout began her career with NHS, then known as Tahlequah City Hospital, in 2012. She served as a nurse aide on the Medical/Surgical Unit before moving to the clerk position on the...